This website is operated by Organum Living.
Throughout the site, the terms “we”, “us” and “our” refer to Organum Living. By accessing our website and/or purchasing from us, you agree to be bound by the following terms and conditions.
Use of Our Website
By using this site, you agree to use it for lawful purposes only. You must not misuse the website or attempt to interfere with its functionality.
Products & Orders
All products are subject to availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraudulent activity.
We aim to ensure all product descriptions and pricing are accurate, however errors may occur. In such cases, we reserve the right to correct them and cancel affected orders if necessary.
Order Cancellations
Orders may be cancelled within 1 hour of purchase by contacting us at support@organumliving.com.
As orders are processed quickly, cancellation requests made within this timeframe will be honoured where possible. If your order is still processed after a valid cancellation request is submitted within the 1-hour window, you will be entitled to a full refund.
Shipping & Delivery
Estimated delivery times are 7–14 days. These timeframes are estimates only and may be affected by external factors such as shipping delays, customs processing, or courier disruptions.
We are not responsible for delays outside of our control once an order has been dispatched.
Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided at checkout.
Returns & Refunds
Our refund policy is outlined separately. By purchasing from us, you agree to the terms of our Refunds & Returns Policy.
In summary:
- Returns are accepted within 30 days for unused items in original condition
- Damaged or defective items must be reported within 24 hours of delivery
- Return shipping costs are the responsibility of the customer
Product Use & Liability
Our products are intended for general household use. We are not liable for any damage, loss, or injury resulting from misuse, improper installation, or use outside of intended purposes.
Limitation of Liability
To the fullest extent permitted by law, Organum Living shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted on this page.
Contact
For any questions regarding these Terms & Conditions, please contact:
support@organumliving.com