We want you to feel confident in your purchase.
If something isn’t right, we’re here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible, items must be:
- unused
- in their original condition
- in original packaging
Returns must be approved before being sent. Please contact us first so we can guide you through the process.
Damaged. Incorrect, or late deliveries
If your item arrives damaged, incorrect, not as described or late, please contact us within 24–48 hours of delivery.
What counts as late?
- An order that was deemed “Delivered” by our tracking service at your provided address later than the specified time window in the description of each product
Include:
- clear photos of the issue
- your order number
Once confirmed, we will arrange a replacement or refund.
In many cases, you will not be required to return the item.
Refunds
Once your request is reviewed and approved, refunds will be processed to your original payment method.
Please allow 5–10 business days for the refund to appear, depending on your provider.
Return Shipping
If a return is approved:
- return shipping costs are the responsibility of the customer
Return instructions will be provided after approval.
Additional Notes
- Sale items are eligible for refunds
- Items returned in a different condition may not qualify for a full refund
- All returns are reviewed upon receipt
Need Help?
If you have any questions, feel free to reach out:
